How to set up or amend a Direct Debit
Choose or change the amount you pay off your ÍøÆØ³Ô¹Ï credit card each month, change which account you pay from, or which payment type you use.
Set up/amend a Direct Debit from your ÍøÆØ³Ô¹Ï account:
Complete and submit the Direct Debit eForm
Set up a Direct Debit from your non-ÍøÆØ³Ô¹Ï account:
Complete, sign and submit our .
Alternatively, you can print off and complete the Direct Debit Mandate (PDF) and hand it into your nearest ÍøÆØ³Ô¹Ï Branch or post to:
Customer Service Centre, BX8 2HB
What happens next?
Direct Debits can now take up to 4 to 6 weeks to process. After the Direct Debit has been processed, it will be effective from the date of your next statement.
Please continue to make manual payments until you receive notification that your Direct Debit is set up.
If you are a ÍøÆØ³Ô¹Ï Bank Account, Basic Bank Account, Advance Account or Student Account customer please call us on: 03457 40 44 04.
ÍøÆØ³Ô¹Ï Premier customers please call us on: 03457 70 70 70.
Lines are open from 8:00 to 20:00 every day.